If you find yourself unhappy with your O2 30-day rolling contract, you may be wondering how to cancel it. In this article, we’ll walk you through the steps you need to take to end your O2 contract.
Step 1: Check your contract
The first thing you need to do is check your contract to see if you’re currently in a minimum term. If you are, then you won’t be able to cancel your contract until the end of the minimum term. If you’re not in a minimum term, then you can cancel your contract at any time.
Step 2: Contact O2 customer service
Once you’ve determined that you can cancel your contract, the next step is to contact O2 customer service. You can do this by calling their customer service number, which is 202 from your O2 phone or 0344 809 0202 from any other phone. When you call, you’ll need to provide your account information and explain that you want to cancel your contract.
Step 3: Pay any outstanding balance
Before you can fully cancel your contract, you’ll need to pay any outstanding balance on your account. This could include any unpaid bills or charges for early termination.
Step 4: Return your O2 equipment
If you have any O2 equipment, such as a router or modem, you’ll need to return it to O2. They’ll provide you with instructions on how to do this and may also provide you with a return address label.
Step 5: Confirm that your contract has been cancelled
Once you’ve completed all the necessary steps, you should receive confirmation from O2 that your contract has been cancelled. You should also see the cancellation reflected in your account.
In conclusion, cancelling your O2 30-day rolling contract is a straightforward process. Just make sure you’re not in a minimum term, contact O2 customer service, pay any outstanding balances, return any equipment, and confirm that your contract has been cancelled. By following these steps, you can easily end your contract and move on to a new service provider if needed.